There are two different types of user accounts: Agent and Supervisor. Supervisor user accounts can create and edit the users in their specific Facility location. A Supervisor can also update an Agent’s account to have Supervisor access.
| Capabilities | User Roles | |
| Agent | Supervisor | |
| View Trips | ✓ | ✓ |
|
Edit Information |
✓ |
✓ |
|
Book Trips |
✓ |
✓ |
|
Request an Immediate Pickup |
✓ |
✓ |
|
Add/Edit users |
✓ |
|
|
Manage user access |
✓ |
|