We receive member information directly from the health plans. If you believe a member’s contact info needs to be updated, we recommend that you ask the member to update their contact information with AHCCCS as well as their health plan. However, if the member needs to update their contact information immediately, please contact the appropriate contact center for further assistance. A list of contact center numbers can be found here.
Articles in this section
- How do I search for a trip?
- How do I view a trip in progress?
- How do I cancel a trip?
- How do I edit a repeating/recurring trip?
- Can I edit a trip in progress?
- How do I contact the driver of a trip?
- How do I look for all trips for a passenger?
- How do I change the contact information for a member?
- How do I change the pickup/dropoff location for a member?
- How do I request an immediate pickup for a member?